Refunds are only considered for the following reasons:

• Duplicate transactions
• Incorrect course purchases within FMC^® (Food Manager Classes)

For a refund to be considered:

• The purchase transaction did not occur more than two (2) weeks previous.
• No section of the course has been reviewed or studied.
• If applicable to the course, the test has not been started.
• A certificate was not issued for the recent purchase in dispute.

If the above requirements are met, you can request a refund by the following processes:

• Login to your account.
• Create a “Support Ticket” stating the reason why you are seeking a refund.

When we have reviewed your refund request, we will promptly contact you within 24 hours during normal business hours.

For more information, contact the Food Manager Classes Online Food Manager  Education Service by one of the following methods:

Phone: 903-893-3717
Email: https://www.foodmanagerclasses.com/support
Mail:Food Manager Classes
ATTN: Accounting
1908 W Taylor St
Sherman, TX 75092

To contact the Grayson County Environmental Health Division, please use one of the following methods:

Phone: 903-465-2878 ext 222
Mail: Online Food Manager Certificate Service
ATTN: Environmental Health Division
205 North Houston
Denison, TX 75021

Last Updated: 10/9/2023